To comply with international environmental regulations, safeguard customer health and safety, and meet client requirements, Gemtek Technology has established the “Management Procedure for Environmental Directives, Regulations, and Customer Requirements” and the “Control Procedure for Restricted Substances in Electrical and Electronic Equipment (EEE) Products.” The company manages materials that are prohibited from use or subject to phase-out in accordance with regulatory timelines and adopts appropriate measures to ensure compliance. It has also defined environmental control procedures and clarified departmental roles and responsibilities to ensure that all products comply with applicable laws and meet customer-specific standards across global markets. These measures enable both suppliers and employees to clearly understand relevant requirements, thereby supporting environmental protection and reducing ecological impact.

 

Material Usage

The company’s materials used in product assembly primarily include plastic housings, aluminum casings, antennas, cables, labels, and packaging materials. Among these, renewable materials such as certain labels and packaging components (e.g., cartons and pallets), account for 34.41% of the total material weight. Non-renewable materials, including plastic and aluminum casings, comprise the remaining 65.59%. A portion of the structural plastic parts procured by the company is made from post-consumer recycled plastics. To ensure product quality, materials are disassembled and sorted by type to facilitate proper recycling. Recovered solder bars and solder paste are not reused in production. Instead, they are repurposed for secondary applications, such as in glass manufacturing.

 

Gemtek Technology's Material Usage in 2024

正文科技2024年物料使用量

 

At the product design stage, Gemtek incorporates the use of post-consumer recycled (PCR) plastics as part of its sustainability strategy. When selecting PCR materials, the company thoroughly evaluates whether their physical properties are comparable to those of previously used materials and whether their use could affect the strength or reliability of the final product. These considerations are an integral part of the design process. In 2024, PCR plastic components accounted for 24.29% of Gemtek’s total plastic procurement value.

正文科技近三年再生塑料與PCR採購金額占比

 

During the early stages of packaging design, Gemtek Technology works to increase the use of recycled paper and Forest Stewardship Council (FSC)-certified paperboard products. In 2024, materials with FSC certification or recyclable content accounted for 37.32% of the company’s total packaging procurement value, with the proportion continuing to grow each year.

正文科技近三年可再生物料使用百分比

Hazardous Substance Free (HSF)

During the product design phase, Gemtek utilizes the Product Lifecycle Management (PLM) system and the Environmental Hazardous Substances (EHS) system to ensure that all components and packaging materials comply with customer requirements and international environmental regulations. These regulations include, but are not limited to, RoHS, REACH, the Packaging Directive, the Battery Directive, and Halogen-Free (HF) standards. The company obtained IECQ QC 080000 certification in March 2007 and has successfully passed annual audits every year since. In addition, all auxiliary materials used during manufacturing must meet customer requirements and comply with the aforementioned standards.

 

In 2024, all Gemtek products were fully compliant with applicable HSF regulations and customer specifications. Notably, the company received no complaints or negative feedback from customers regarding hazardous substances during the reporting period.

 

In addition, to effectively manage hazardous substances, Gemtek plans to integrate IEC 62474-related management procedure into its internal Environmental Hazardous Substances (EHS) system in 2025. A systematic review process has also been established to ensure that all procured materials comply with applicable regulations. By continuously monitoring product compliance and routinely tracking regulatory updates, the company ensures the timely adoption and adherence to relevant requirements.

Green Design

To advance its commitment to green and energy-efficient design, Gemtek eliminated all traditional linear coil transformers from its products and adopted high-efficiency switching transformers in 2009. These switch-mode power supplies achieve an average power conversion efficiency exceeding 80%, significantly outperforming conventional coil-based models. Gemtek is also planning to incorporate post-consumer recycled (PCR) materials into its products. In addition, the company has established a dedicated components management team, with designated engineers responsible for the approval and testing of newly introduced transformer materials. All transformer specifications must comply with international energy efficiency standards, including the U.S. Department of Energy (DOE) Level VI and the European Code of Conduct (CoC) Version 5 Tier II and ErP Level VI requirements.

 

Gemtek has completed the first phase of testing and validation for its energy-efficient product design initiative. By incorporating microcontrollers and current sensors to adjust and monitor power usage based on user scenarios, the company achieved an approximate 53.26% reduction in energy consumption, supporting its commitment to green energy-saving concepts. In the second phase, Gemtek plans to introduce intelligent software features that enable active energy monitoring on the client side and is also evaluating the integration of modular design into products to better meet energy efficiency standards. Reducing overall product power consumption is one of Gemtek’s core approaches to green design. Throughout the entire product lifecycle, the company places strong emphasis on environmental compliance to minimize potential environmental impact. Gemtek’s efforts are focused on the following three areas:

 

綠色節能設計

 

In response to the sustainable development trend, Gemtek Technology has set goals for green product design, including the adoption of low-carbon sustainable materials, optimized packaging design, and the use of CAE (Computer-Aided Engineering) tools to enhance innovation efficiency. These initiatives support research and development projects by advancing the design and production of environmentally friendly, low-carbon products that enhance market competitiveness while minimizing environmental impact.

 

To promote the regeneration and reuse of plastic waste, Gemtek Technology prioritizes the adoption of post-consumer recycled (PCR) plastics with high recycled content and is committed to steadily increasing their share in overall plastic procurement. To ensure that the integration of PCR plastics into the injection molding process does not lead to molding or appearance issues, Gemtek Technology has utilized computer-aided mold flow analysis software to optimize process parameters and enhance surface quality. In terms of mechanical design, snap-fit assembly is widely implemented in place of conventional fastening methods, significantly reducing the number of screws and enhancing the product’s recyclability and ease of disassembly.

 

In selecting paper-based packaging materials, Gemtek has not only increased its use of recycled pulp and adopted FSC-certified corrugated materials for outer cartons, but also strengthened its efforts to reduce plastic usage. For inner packaging, the company has introduced bio-based fiber bags as a sustainable alternative to conventional plastic (PE) bags. Paper-based materials have also replaced PE strings for bundling cables. These initiatives reflect Gemtek’s broader commitment to integrating eco-friendly, green packaging concepts throughout the product development process.

綠色節能設計示意圖

綠色節能設計.1

 

To meet customer requirements and investor expectations, Gemtek began conducting ISO 14067 product carbon footprint verifications in 2023. As of the end of 2024, two product verifications have been completed and verified by a third-party assurance provider. By evaluating carbon emissions at each stage of the product lifecycle, the company is better able to examine the environmental impact of its operations. Gemtek will continue to refine its carbon reduction strategies and remains committed to promoting sustainable development and a greener supply chain.

Customer Health and Safety

Product Health and Safety Strategy

 

All Gemtek facilities are certified under international standards such as ISO 9001 and QC 080000. The company also ensures that all mass-produced products comply with the certification requirements of their respective export markets, including FCC, UL, CE, and NCC. These efforts ensure full compliance with both international and local health and safety regulations.

 

Health and Safety Factors in Product Design

 

Consumer health and safety risk assessments are incorporated at the product design stage. Key measures include:

.Restricted Substance Management: 

Through the Environmental Hazardous Substances (EHS) system, Gemtek ensures that all raw materials comply with international regulations such as RoHS and REACH, as well as customer-specific restricted substance requirements during the procurement and approval stages. XRF testing is also conducted to prevent the use of hazardous substances.

.Structural and Functional Safety: 

Multiple safety testing mechanisms are integrated into the product design stage, including drop tests, high-voltage (Hi-Pot) tests, and electromagnetic testing. Electrical safety is designed in accordance with international standards such as IEC 62368-1 to minimize potential risks to consumers under both normal and abnormal usage conditions. In addition, all shipped products undergo Electromagnetic Compatibility (EMC) testing to ensure they do not emit electromagnetic interference (EMI), interfere with other electronic devices, or experience functional disruption due to interference, thereby safeguarding both user health and operational safety.

Health and Safety Controls in the Manufacturing Process

 

Gemtek implements the following health and safety control measures during the manufacturing stage:

Hazardous Substance Monitoring: 

XRF testing is conducted on each batch of incoming materials during the incoming inspection stage in accordance with protocols to ensure compliance with RoHS requirements and to mitigate risks at the source. Sampling and testing are carried out throughout the production process to ensure that all semi-finished products comply within regulatory requirements, thereby safeguarding product health and safety.

Product Reliability and Safety Testing:

Ongoing Reliability Testing (ORT) is conducted in accordance with shipping standards to assess the product’s resistance to physical and environmental stress, ensuring the reliability and safety of all final shipped products.

Product Health and Safety Verification Prior to Shipment

 

To ensure that all products meet regulatory and customer requirements at the time of shipment, Gemtek implements the following health and safety verification measures:

Hazardous Substance Testing:

Material compliance is enforced at the incoming inspection stage. At designated points in the process, third-party laboratories are engaged to conduct hazardous substance testing on product samples, in accordance with customer requirements and internal quality controls, to ensure safety for both human health and the environment.

Product Certification:

All mass-produced products are certified in accordance with the regulatory requirements of their export destinations (e.g., UL, FCC, CE, NCC). Only certified products are cleared for shipment, ensuring compliance with legal and regulatory standards in the final market.

Health and Safety Information Labeling:

In compliance with customer and regulatory requirements, all Gemtek products are clearly labeled with health and safety information on the product itself, the outer packaging, and in the user manual. This includes RoHS compliance markings, certification labels, and usage precautions to help consumers use the product safely and raise awareness of proper handling, thereby ensuring health and safety during actual use.

Emergency Response and Product Recall Mechanism

 

In the event that a product is found to have a major defect or poses a serious risk to consumer health and safety, Gemtek will initiate an emergency meeting in accordance with its “Defective Product Proactive Recall Procedure.” The company will trace the quantity, serial numbers, and production batches of affected products, and will develop a recall plan along with appropriate follow-up actions.

 

In 2024, all shipped products complied with international safety standards and applicable regulations. No incidents occurred that significantly impacted consumer health and safety, and there were no product recalls due to violations of product or service safety regulations.

 

Product Recall Workflow

螢幕擷取畫面 2025-12-12 180240

External Feedback and Continuous Improvement

 

Gemtek has established a range of feedback and improvement mechanisms to continuously enhance its product health and safety performance:

Customer Satisfaction Surveys and Feedback Analysis:

Annual customer satisfaction surveys are conducted on a regular basis. Notably, the “HSF (Hazardous Substance Free) Product Quality” category has consistently maintained a record of no negative feedback, demonstrating strong customer recognition and trust in Gemtek’s product health and safety performance.

Product Complaints and Customer Issue Resolution: 

A dedicated product complaint email address and an online feedback form are available to ensure timely and effective handling of customer concerns. All complaints are systematically logged, investigated, and tracked for corrective action, and are reviewed regularly as part of the company’s quality management system.

Gemtek Technology Co., Ltd.
Stakeholder Sustainability Awareness Questionnaire

 

Dear Sustainability Partner,
Gemtek Technology is committed to strengthening communication with stakeholders and values your input on sustainability issues. We sincerely invite you to participate in the Sustainability Awareness Questionnaire. Your insights will play a key role in our analysis of sustainability topics and help shape our future strategies and the information disclosed in our sustainability reports.

This questionnaire is intended exclusively for Gemtek Technology’s internal analysis of stakeholder concerns. Your responses will remain anonymous, and the information you provide will be used solely for this purpose, ensuring your privacy is fully protected. We sincerely appreciate your time and input in sharing your perspectives on these topics. Thank you!

 

Gemtek Technology Co., Ltd.
ESG Sustainable Development Center
Phone: +886-3-598-5535
E-mail: Gemtek_suggestion@gemteks.com

Gemtek Technology Co., Ltd.
Stakeholder Sustainability Awareness Questionnaire

 

Dear Sustainability Partner,
Gemtek Technology is committed to strengthening communication with stakeholders and values your input on sustainability issues. We sincerely invite you to participate in the Sustainability Awareness Questionnaire. Your insights will play a key role in our analysis of sustainability topics and help shape our future strategies and the information disclosed in our sustainability reports.

This questionnaire is intended exclusively for Gemtek Technology’s internal analysis of stakeholder concerns. Your responses will remain anonymous, and the information you provide will be used solely for this purpose, ensuring your privacy is fully protected. We sincerely appreciate your time and input in sharing your perspectives on these topics. Thank you!

 

Gemtek Technology Co., Ltd.
ESG Sustainable Development Center
Phone: +886-3-598-5535
E-mail: Gemtek_suggestion@gemteks.com