Gemtek follows various international conventions and local regulations, including the Responsible Business Alliance (RBA) Code of Conduct, International Labour Organization Conventions, the UN Universal Declaration of Human Rights, and the UN Global Compact. The company has established labor policies and management indicators to promote a diverse, inclusive, equitable, and safe work environment. Gemtek is committed to respecting individual differences, embracing diverse cultures, preventing child and forced labor, eliminating unlawful discrimination or harassment, ensuring equal employment opportunities, and providing multiple communication channels. These principles are also integrated throughout the supply chain, demonstrating a shared commitment to upholding human rights standards.
The company has set up RBA Implementation Committees at its primary manufacturing sites. New employees receive training on the RBA Code of Conduct during onboarding, and all existing employees are to participate in annual refresher training courses. Regular audits are conducted under the RBA Validated Assessment Program (VAP). In 2023, the Gemtek Taiwan headquarters achieved Platinum certification, while the Gemtek (Kunshan) plant and the Gemtek Vietnam plant received Gold and Silver certifications, respectively. Throughout this period, no significant human rights violations were reported.
Labor Rights and Occupational Safety Policy
- Employee Health and Workplace Safety:
Gemtek is committed to creating a healthy and safe working environment to protect both the physical and mental well-being of employees. The company encourages employees to actively participate in health and safety training to enhance their awareness and ability to protect themselves. - Employee Compensation and Benefits:
Gemtek is committed to ensuring that all employee wages align with the applicable living wage standards in the regions where it operates. - Respect for Employee Voice:
Gemtek respects employees’ rights to freedom of association, and complies with all applicable laws to ensure that union activities within the company are carried out in a lawful and equitable manner. - Value Employee Career Development:
Gemtek is committed to providing employees with career development opportunities, including training, education, and on-the-job learning, to help them enhance their skills and capabilities. - Prohibition of Child and Forced Labor:
Gemtek complies with international human rights principles to prevent the use of child labor and all forms of forced labor. - Promote Diversity, Equity, and Inclusion:
Gemtek is committed to fostering a diverse, equitable, and inclusive workplace that respects the unique backgrounds, identities, and perspectives of every employee. The company maintains a zero-tolerance policy toward discrimination and harassment and has established mechanisms to address and resolve related concerns in a timely and effective manner.
Prohibition of Child Labor
In 2024, Gemtek Technology reported no violations related to the employment of child labor at any of its facilities. In addition to raising internal awareness, the company requires all partner suppliers to sign the “RBA Code of Conduct Commitment Statement,” which prohibits the use of child labor, mandates the protection of juvenile workers’ rights, and forbids any form of forced labor.
Gemtek explicitly prohibits child labor in its “Corporate Sustainability Code of Conduct,” and defines related procedures in both the “Human Rights and Whistleblower Protection Procedure” and the “Recruitment, Selection, & Employment Procedure.” To prevent the unintentional employment of underage workers, Gemtek implements an ID verification process to confirm employee age. If an individual under the age of 15 is mistakenly hired, all wages must be settled immediately in accordance with legal requirements, and appropriate remedial actions must be taken.
Sexual Harassment Prevention
To safeguard employee safety and rights, Gemtek has established a Sexual Harassment Prevention Committee. Employee representatives on the committee are elected through an open and transparent voting process to ensure fairness and impartiality. In compliance with the “Act of Gender Equality in Employment” and relevant international human rights principles, Gemtek has established the “Human Rights and Whistleblower Protection Procedure” and the “Sexual Harassment Complaint and Handling Procedures.” These policies explicitly prohibit all forms of harassment, including verbal remarks, gestures, and physical contact. They also define the mechanisms for filing complaints and the procedures for investigation and resolution.
Gemtek ensures that employees who experience any form of discrimination, harassment, intimidation, abuse, or exploitation can safely report their concerns through multiple secure grievance channels without fear of retaliation. External stakeholders who have questions or suggestions regarding the company’s corporate social responsibility (CSR) practices, or who wish to report any illegal or corrupt behavior, may submit their concerns via the CSR email address provided on the company’s official website. The company is committed to maintaining strict confidentiality for whistleblowers and prohibits all forms of retaliation. Employees can raise concerns or file reports without fear of negative consequences. All cases are investigated confidentially by designated personnel who have no conflict of interest. If a violation is confirmed, the company will immediately implement corrective actions, offer counseling support, and take appropriate remedial measures. Those responsible will be dealt with according to company policies, based on the severity of the incident and their level of responsibility. This process helps ensure a fair, impartial, and respectful workplace.
In 2024, the company received no complaints concerning labor rights or human rights violations, including discrimination, harassment, or workplace misconduct. During the reporting period, there were no instances of child labor, no penalties issued by the labor authorities, and no violations of Indigenous peoples’ rights.
Diverse communication channels
We place a strong emphasis on two-way communication with our employees and have established a variety of channels to encourage open feedback. All suggestions and concerns are taken seriously and addressed in a timely manner. We believe that clear and effective communication plays a vital role in maintaining stable, respectful, and harmonious labor relations.
| Communication Channel | Frequency | Scope |
| Labor-Management Meetings (Taiwan Headquarters) |
Quarterly | Working conditions (including wages, working hours, and overtime), revision of workplace rules, improvements to facilities and the working environment, employee welfare and well-being, occupational safety, and major organizational changes. |
| Labor Union (Gemtek (Kunshan)/ Gemtek Vietnam) |
Semi-annually | Protection of employee rights, collective bargaining negotiations, assistance with labor disputes, policy recommendations, and training and career development. |
| Employee Welfare Committee Meetings (Taiwan Headquarters) |
Quarterly | Employee benefits, company outings, club activities, and year-end parties. |
| Designated HR Support and Communication Channels for Foreign Workers |
As Required | Compensation, benefits, housing, and document processing for migrant workers. |
| Employee Satisfaction Survey | Annually | Business management, performance management, employee development, teamwork, workplace environment, and cafeteria meals. |
| Employee Suggestion Boxes | As Required | Personal feedback or suggestions, labor rights concerns, proposals for improving workplace conditions, and anonymous reports related to issues such as discrimination, harassment, workplace misconduct, ethical violations, bribery, or corruption. |
| Feedback Form | As Required | Immediate feedback, workplace improvements, and feedback on administrative processes. |
| Grievance & Whistleblower Hotline | As Required | Upon receiving a complaint or report, the case is immediately registered and handled by designated personnel. |
| Corporate Website Feedback and Whistleblower Channel |
As Required | For any questions or suggestions regarding the company′s corporate social responsibility practices, or to report incidents of discrimination, harassment, workplace misconduct, or violations of ethical standards such as bribery or corruption. |
Employee Satisfaction Survey
Gemtek Technology is committed to creating a friendly and supportive workplace by actively listening to employees’ thoughts and suggestions. Since 2023, all facilities have conducted annual employee satisfaction surveys to better understand employee perspectives. The survey covers several key areas, including business management, performance management, employee development, teamwork, work environment, and cafeteria meals. The goal is to gain meaningful insights that serve as a foundation for future improvements and to further enhance the overall work environment.
The 2024 employee satisfaction survey was organized by the Human Resources departments at each facility and conducted between January 1 and December 31, 2024, achieving a 100% response rate.
| Facility | Number of Respondents | Employee Satisfaction (Out of 10) | Key Issues |
| Gemtek Taiwan Headquarters | 967 | 7.2 |
|
| Gemtek (Kunshan) | 547 | 7.4 |
|
| Gemtek Vietnam | 2,418 | 6.7 |
|
Human Rights Commitment ─ Building a Workplace of Well-Being
In addition, a “Collective Human Rights Agreement” was signed between Gemtek Technology and employee representatives. The agreement aims to foster a diverse, equitable, inclusive, and safe working environment by respecting individual differences, embracing multiculturalism, preventing child and forced labor, eliminating unlawful discrimination or harassment, ensuring equal employment opportunities, and providing multiple channels for open communication. The agreement is also extended to the supply chain, requiring all partners to uphold the same human rights standards. Its scope covers Gemtek’s Taiwan Headquarters, Gemtek (Kunshan) facility, and the Gemtek Vietnam facility.
Gemtek firmly believes that talent is the key driver of sustainable growth. In 2024, the company joined the “TALENT, in Taiwan - Sustainable Talent Alliance” as an advocacy partner, underscoring its ongoing commitment to fostering a workplace centered on long-term well-being and shared prosperity.
